![]() The link to this service is available at the top of this homepage. Tracking an application is much quicker online. Go to the DBS online tracking service to check on the progress of an application. We cannot guarantee the security of information until it is in our possession, and will not take responsibility for such information until we receive it. You will need to get an application form from the employer who asked you for a DBS check. All calls to the above number are recorded for record keeping, training and quality assurance. Applicants (job candidates) can’t do a criminal records check on themselves. You may be asked some security questions to verify your identity. In addition to the above, Registered Bodies will also need to provide their ‘Registered Body reference number’ and ‘Countersignatory reference number’ to confirm their identity. Ěddress declared on the application form (including house number and postcode).If emailing us, please provide 5 pieces of information, this must include: The webchat is available to answer general customer queries. The Disclosure and Barring Service webchat is available Monday to Friday from 09:00 to 18:00, and Saturday from 10:00 to 17:00. This could include information which relates to your mental health. You may also hear it called non-conviction information or police intelligence. Our current opening hours are 08:00 to 18:00, Monday to Friday, and 10:00 to 17:00, Saturday. An enhanced DBS check will include certain information about you held on local police records, if the police consider it relevant. ![]()
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